Personal phones
Customer care stays tied to individual devices and is hard to share with the team.
WHATSAPP FOR YOUR OPERATION
Manage customer conversations from one shared inbox.
Connect WhatsApp Business with KainoBox to organize conversations, reminders, media, and follow-up without losing the context of your operation.
THE PROBLEM
Your customers already use WhatsApp. The challenge is operating from scattered conversations.
Follow-up gets lost
A prospect can go unanswered when no visible next step exists.
Manual reminders
Your team repeats the same membership, payment, and operational messages one by one.
Information without context
Conversations, memberships, payments, and attendance lose context when they live apart.
One-person dependency
The operation should not stop when the main contact is unavailable.
History leaves with the team
Staff changes should not erase each member's context.
CONNECTED OPERATION
From conversation to action, your team keeps the context.
Work from a shared inbox, find customer information, and use prepared actions without switching between tools.
One shared inbox
Authorized team members can handle conversations from one operational view.
Customer context
Keep conversations close to the memberships, sales, and payment information your team needs.
Prepared actions
Send welcome messages, payment reminders, renewal reminders, receipts, images, videos, and QR codes from the right context.
PRODUCT IN ACTION
The conversation stays connected to the work.
PREPARED OPERATIONAL MESSAGES
Send WhatsApp actions from the context where each task happens.
Members and prospects
Send welcome messages, prospect information, QR codes, and other resources.
Memberships and payments
Send payment reminders, renewal reminders, and payment links from the relevant record.
Sales
Generate a receipt from the sale and send it immediately as proof of the transaction.
Common actions
- Welcome message
- Payment reminder
- Renewal reminder
- Online payment link
- Sales receipt
- Images, videos, and QR codes
Some business-initiated messages require templates approved by Meta. Approval and applicable rules are controlled by Meta.
Less manual follow-up and more control over every conversation.
Shared team inbox
Several authorized people can respond from one place.
History stays with the business
Conversation context does not depend on one person's phone.
Faster replies
Find contacts and operational resources without switching apps.
Messages linked to the member
Connect communication to the information available in KainoBox.
Fewer missed renewals
Follow dates and payments with better visibility.
Clearer status
Review available sent and received message states.
REQUIREMENTS AND COSTS
What do you need to connect WhatsApp?
Connection depends on the business account, phone number, and requirements Meta validates during onboarding.
- Your business
- Meta Business
- WhatsApp Business
- KainoBox
Active KainoBox account
You need an active account with the WhatsApp add-on enabled.
Meta business account
Complete the connection, verification, and permission steps Meta requests.
Compatible number
Use a number eligible for WhatsApp Business Platform under the selected connection method.
Templates and billing
Configure approved templates and a Meta payment method when required.
WhatsApp add-on
Region:
Free for months, then per month. Meta may charge its own conversation or messaging fees separately.
KainoBox does not control Meta pricing, approval, verification, policies, delivery, or account restrictions.
FREQUENTLY ASKED QUESTIONS
What to know before connecting WhatsApp.
Understand the requirements, scope, and responsibilities of the integration before activating it.
Possibly, depending on Meta eligibility, the number's status, and the connection method. Not every number works in every scenario.
Connect WhatsApp to your operation and keep every conversation under control.
Start your trial, connect your Meta business account, and manage conversations, reminders, and follow-up from KainoBox.